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Results for Keywords: communication Topic: Communication

  • Prepare

    How to best prepare to communicate effectively

    #61 ID:220 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Progressive Intervention

    Managing pervasive disruptions

    #62 ID:435 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Real Examples - Performance Challenges

    Of all the things we do, dealing with and resolving our employee performance challenges are among our most difficult responsibilities.

    #63 ID:1865 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
  • So, How Am I Doing?

    The importance of being proactive and clarifying information when giving and receiving feedback.

    #64 ID:356 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Speak Up!

    Gain confidence to communicate in a direct and clear manner

    #65 ID:354 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Tailor Your Presentation

    How to tailor a message to get your point across

    #66 ID:224 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Task or Relationship: Which Comes first?

    How people from different cultures work together productively

    #67 ID:474 Topic: Communication Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • The Question That Stumps You

    Handling questions and generating discussion

    #68 ID:430 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • The Unexpected Departure

    Tips on handling the unexpected departure of a key meeting attendee.

    #69 ID:425 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Unclear Expectations - Using Progressive Discipline

    Progressive discipline is really a matter of following a series of planned actions when dealing with employee performance issues or infractions of company policy. The actions intensify in seriousness if the employee continues to fail to meet job expectations and standards.

    #70 ID:1866 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Using a Corrective Discussion

    Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.

    #71 ID:1868 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Using a Corrective Discussion (Aggressive Employee)

    Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.

    #72 ID:1869 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Fearless Facilitation!™ How to Lead Effective Meetings

    Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

    #73 ID:793 Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Communication & Influencing, Onboarding Course Level: Intermediate
  • Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.

    The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

    #74 ID:706 Topic: Communication Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism, Communication & Influencing Course Level: Foundational Seat Time: 30 - 45 minutes
  • TrainingBriefs™ Listening to Our Employees

    New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

    #75 ID:2019 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Leadership?™ Listening to Your Employees

    This course reinforces the concept that taking employee views into consideration does not mean you will always do what your employees want. You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

    #76 ID:1373 Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 10 Minutes
  • Got Performance?™ Decisions... Decisions

    In a team situation, you and a coworker may look at the same project and see it entirely differently! In this eLearning course, you will learn how to recognize, respond to, and resolve difficult interactions stemming from differences in the way decisions are made.

    #77 ID:1619 Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Performance?™ Success Starts With Me

    Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.

    #78 ID:1455 Topic: Communication Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Collaboration Course Level: Foundational Seat Time: 12 Minutes
  • Open Mind, Open World: Improving Intercultural Interactions™ eLearning Advantage Plus

    This highly interactive course will help employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

    #79 ID:927 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: eLearning - Advantage Plus Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion Course Level: Advanced Seat Time: 70 minutes
  • Discussion Card: Difficult Conversations

    Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    #80 ID:2014 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement