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Results for Keywords: communication Topic: Communication

  • Life is a Series of Presentation - Introduction

    Introduces the concept that life is a series of presentations

    #101 ID:218 Topic: Communication Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Once and For All: Program Introduction

    The longer we allow employee performance issues to continue, the more we put productivity and the effectiveness of our department, team or organization at risk.

    #102 ID:1875 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

    Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.

    #103 ID:475 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • Dysfunctional Teams

    Dealing with team conflict

    #104 ID:632 Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork
  • The Blogger

    Dealing with a coworker who discloses company information through a personal blog

    #105 ID:618 Topic: Communication Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Professionalism
  • Article: Selling Your Ideas

    All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

    #106 ID:1549 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Discussion Trigger
  • Article: Victims in the Workplace

    People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.

    #107 ID:1550 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Motivation, Interpersonal Skills, Discussion Trigger
  • Training Certificate of Completion

    Need a quick, editable training certificate of completion? Look no further! Simply download this Word doc and edit as needed.

    #108 ID:1620 Topic: Communication Learning Path: Personal Performance Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail
  • SMART-START™ Presentations: What IS a Presentation?

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.

    #109 ID:497 Topic: Communication Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Motivation, Leadership, Management, Professionalism
  • Confronting Workplace Conflict™ (for Managers)
    New Asset

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    #110 ID:2076 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • Diversity 101™ - The Complete Series

    Best Selling Program! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This program deals with the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

    #111 ID:1753 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Inclusion, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Courage 2 Coach™

    Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.

    #112 ID:1711 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Complete Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role

    Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

    #113 ID:248 Topic: Leading Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned
  • The Oh Series™ Everyday Ethics - The Complete Series

    We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

    #114 ID:1754 Topic: Ethics Learning Path: Ethics & Compliance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Professionalism, Discussion Trigger, Communication & Influencing, Onboarding Closed Captioned
  • TrainingBytes® - Please Call Me Jessica, Not Bill™

    Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real. When discussing with and supporting (being an ally) an employee or co-worker going through the transition, the bottom line and key to personal and team success is simple... it all comes down to respect. This powerful video captures the emotion and fears of a transitioning employee.

    #115 ID:1494 Topic: Respect Learning Paths: Diversity, Inclusion & Respect, Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Inclusion, Discussion Trigger, Gender Identity Closed Captioned
  • The Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

    Remastered in 2017! Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. This program addresses harassment in all its form, including hazing, gossip, retaliation and more. Meet federal compliance standards for harassment prevention training, giving employees the tools to resolve situations before they escalate.

    #116 ID:271 Topic: Harassment Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Respect Closed Captioned
  • The Right Side of the Line: Creating a Respectful & Harassment-Free Workplace™

    Meet federal compliance standards for harassment-prevention training. The course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

    #117 ID:679 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

    Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

    #118 ID:1459 Topic: Conflict Resolution Learning Path: Personal Performance Type: Complete Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • A.C.T. with Integrity™: Real Situations for Discussion

    Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.

    #119 ID:38 Topic: Ethics Learning Path: Ethics & Compliance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding Closed Captioned
  • Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)

    With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

    #120 ID:102 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Suggested Industry Usage: Healthcare, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Closed Captioned