Search TAG® Library (174 Assets Found)

Results for Topic: Learning Reinforcement

  • The Consequences of Sexual Harassment™ (DE Employee)
    #1 ID:2148

    Specific for Delaware State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Discrimination, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New eLearning Course

  • TrainingBriefs™ Sexual Harassment Is...
    #2 ID:2039

    New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

    eLearning - TrainingBriefs™ Ethics & Compliance Sexual Harassment, Harassment, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • Respect Is...™
    #3 ID:1817

    Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

    Discussion Generators Diversity, Inclusion & Respect Respect, Diversity, Inclusion, Workplace Civility, Learning Reinforcement

  • Sexual Harassment Is...™
    #4 ID:1308

    Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

    Discussion Generators Ethics & Compliance Sexual Harassment, Discussion Trigger, Abusive Conduct, Learning Reinforcement

  • Unconscious Bias Is...™ (Manager Version)
    #5 ID:1642

    Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

    Discussion Generators Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Leadership, Management, Inclusion, Learning Reinforcement

  • The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version
    #6 ID:2192

    Now in Spanish! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version
    #7 ID:2193

    Now in Spanish! Change behavior. Deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Sexual Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

    New eLearning Course

  • TrainingBriefs™ EEO Overview
    #8 ID:2177

    New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • Inclusion Is...™
    #9 ID:2221

    Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

    Discussion Generators Diversity, Inclusion & Respect Inclusion, Diversity, Respect, Learning Reinforcement

    New Asset

  • Customer Service Is...™
    #10 ID:2172

    What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

    Discussion Generators Personal Performance Customer Service, Professionalism, Learning Reinforcement

    New Asset

  • TrainingBriefs™ Accentuate the Positive
    #11 ID:2174

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    eLearning - TrainingBriefs™ Leadership Leading, Motivation, Leadership, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Avoiding Bias in Hiring
    #12 ID:2167

    New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

    eLearning - TrainingBriefs™ Ethics & Compliance Unconscious / Hidden Bias, Inclusion, Hiring & Recruiting, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Building Trust
    #13 ID:2181

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Illegal Harassment
    #14 ID:2182

    New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Indirect Leadership Development
    #15 ID:2175

    New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

    eLearning - TrainingBriefs™ Leadership Leading, Interpersonal Skills, Leadership, Management, Learning Reinforcement Intermediate 5 minutes

    New eLearning Course

  • TrainingBriefs™ Leading Others
    #16 ID:2152

    New Micro-Learning! We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Professional Leadership
    #17 ID:2176

    New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA - Determining Qualifications
    #18 ID:2157

    New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA - Maintaining Compliance
    #19 ID:2158

    New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA - Questions About Hiring
    #20 ID:2160

    New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Hiring & Recruiting, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA - Questions About Performance Issues
    #21 ID:2161

    New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA - Reasonable Accommodations
    #22 ID:2162

    New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The ADA – An Overview
    #23 ID:2151

    New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.

    eLearning - TrainingBriefs™ Ethics & Compliance, Leadership Compliance, Management, Learning Reinforcement Intermediate 8 minutes

    New eLearning Course

  • TrainingBriefs™ The Benefits of Leadership
    #24 ID:2171

    New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.

    eLearning - TrainingBriefs™ Leadership Leadership, Management, Leading, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA - An Overview
    #25 ID:2165

    New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA - Employee Rights & Policies
    #26 ID:2166

    New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA - Reduced Schedules & Leaves
    #27 ID:2164

    New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA - Steps to Staying Compliant
    #28 ID:2163

    New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA - What Qualifies for Leave
    #29 ID:2168

    New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The FMLA – Returning to Work
    #30 ID:2169

    New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The Leadership Difference
    #31 ID:2173

    New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.

    eLearning - TrainingBriefs™ Leadership Leadership, Management, Leading, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • Engagement Is...™
    #32 ID:2196

    Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

    Discussion Generators Leadership Leading, Leadership, Management, Learning Reinforcement

    New Asset

  • The Consequences of Sexual Harassment™ (CA Employees)
    #33 ID:2104

    Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization. Other concepts addressed: Active Bystander, Sex Stereotyping, Retaliation and more.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • TrainingBriefs™ Civility Matters
    #34 ID:2091

    New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?

    eLearning - TrainingBriefs™ Ethics & Compliance, Personal Performance Workplace Civility, Communication, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • The Consequences of Sexual Harassment™ (NY Employee)
    #35 ID:2101

    Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

  • The Consequences of Sexual Harassment™ (NY Manager)
    #36 ID:2102

    Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • TrainingBriefs™ Bias and the Brain
    #37 ID:2126

    New Micro-Learning! Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™  An Introduction to Diversity & Inclusion
    #38 ID:2081

    New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Accepting and Giving Gifts
    #39 ID:2024

    New Micro-Learning! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Accepting Your New Role
    #40 ID:2129

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

  • TrainingBriefs™ Addressing Stereotypes
    #41 ID:2079

    New Micro-Learning! Sometimes people look at another group as being different just based upon skin color or racial traits. It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Diversity, Unconscious / Hidden Bias, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Change Resiliency
    #42 ID:2034

    New Micro-Learning! The basic truth is that change is constant. Sometimes it seems so much is changing, that we may get to the point of not even noticing many of the changes. Then… something happens that brings it to our attention. Other times, change seems jarring. It creates what feels like a huge obstacle falling into our life and way of doing things.

    eLearning - TrainingBriefs™ Personal Performance Change, Communication, Interpersonal Skills, Learning Reinforcement Foundational 7 Minutes

  • TrainingBriefs™ Coaching Overview
    #43 ID:2089

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Competing Customer Service Priorities
    #44 ID:2068

    New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Sales & Service, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Conflict of Interest
    #45 ID:2037

    New Micro-Learning! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Conflict… Can’t You Just Deal with It?
    #46 ID:2083

    New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Coworkers Are Customers, Too!
    #47 ID:2025

    New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Communication, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Creating a Positive Customer Experience
    #48 ID:2107

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Dealing with Angry Customers
    #49 ID:2029

    New Micro-Learning! As employees who serve customers, it is certain that you will experience situations in which your customer is not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Empowered Leadership
    #50 ID:2108

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    eLearning - TrainingBriefs™ Leadership Leading, Communication, New Supervisor, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Ethical Dilemma - Careful What You Say
    #51 ID:2005

    New Micro-Learning! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Ethical Dilemma - Insider Information
    #52 ID:2008

    New Micro-Learning! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Sales, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Ethical Dilemma - Spreading Rumors
    #53 ID:2015

    New Micro-Learning! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Sales, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Gender Identity for Healthcare Employees
    #54 ID:2106

    New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Gender Identity, Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Gender Respect
    #55 ID:2042

    New Micro-Learning! All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Creating a respectful workplace includes respecting the opposite sex.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Diversity, Professionalism, Inclusion, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Gossip Can Be Hurtful
    #56 ID:2028

    New Micro-Learning! An inclusive workplace is one that discourages gossip and malicious rumors. The fact that the conversation took place in the workplace means that those impacted by it have a right and a responsibility to respond.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Professionalism, Inclusion, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ I Am Being Harassed!
    #57 ID:2078

    New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.

    eLearning - TrainingBriefs™ Ethics & Compliance Sexual Harassment, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Integrity in Hiring
    #58 ID:2007

    New Micro-Learning! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

    eLearning - TrainingBriefs™ Ethics & Compliance, Leadership Hiring & Recruiting, Compliance, Ethics, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ LGBTQ+ Terms & Information
    #59 ID:2131

    New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Diversity, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Listening to Our Employees
    #60 ID:2019

    New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

    eLearning - TrainingBriefs™ Leadership Communication, Professionalism, Leading, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Maintaining Confidentiality
    #61 ID:2047

    New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees is safe. But… there might be times that we may find ourselves in an awkward situation that could lead to the compromise of such information.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Professionalism, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Micro-Inequities in the Workplace
    #62 ID:2077

    New Micro-Learning! No matter what the words we say, our actual communication (what others understand about and from us) is influenced by our expression, gestures and tone of voice. In fact, research has shown that only a small percentage of the brain processes verbal communication. Micro-inequities are repeated, subtle, often unconscious messages that devalue or discourage.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Micro-Inequities, Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Misusing Confidential Information
    #63 ID:2018

    New Micro-Learning! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Preventing Workplace Bullying
    #64 ID:2031

    New Micro-Learning! Workplace bullying, also known as abusive conduct, can have devastating effects on both organizations and individuals. We are hearing more and more about bullying – so much so, that several states have legislation outlawing bullying – even categorizing it as a legal issue.

    eLearning - TrainingBriefs™ Ethics & Compliance, Workplace Safety Abusive Conduct, Management, Professionalism, Learning Reinforcement Intermediate 7 Minutes

  • TrainingBriefs™ Recognizing Inappropriate Humor
    #65 ID:2048

    New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Professionalism, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Responding to Change with Integrity
    #66 ID:2127

    New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

    eLearning - TrainingBriefs™ Personal Performance Change, Communication & Influencing, Learning Reinforcement Intermediate 9 Minutes

  • TrainingBriefs™ Responding to Inappropriate Humor
    #67 ID:2050

    New Micro-Learning! When humor is believed to be harassing or discriminating, the sooner something is done to intervene the less likely it will seriously damage the company or someone’s career and reputation. We all have a responsibility to make the workplace a positive environment for everyone.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Professionalism, Inclusion, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Responding to Workplace Gossip
    #68 ID:2052

    New Micro-Learning! Some people are fascinated by gossip and some just ignore it. But when gossip is felt as harassment or discrimination in the workplace - it can be devastating!

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Discrimination, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Setting Your Team Up for Success
    #69 ID:2084

    New Micro-Learning! Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Teamwork, Leadership, Conflict Resolution, Leading, Learning Reinforcement Foundational 7 Minutes

  • TrainingBriefs™ Strategies for Success
    #70 ID:2035

    New Micro-Learning! Success in your workplace/position will mostly be determined by your attitude and whether it’s positive or negative. This course focuses on the strategies shown here which you can use to ensure that you get along, get noticed, and get ahead.

    eLearning - TrainingBriefs™ Personal Performance Professionalism, Communication, Interpersonal Skills, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ The Angry Customer
    #71 ID:2032

    New Micro-Learning! When it comes to serving customers, you are bound experience situations in which one or more are not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ The Competitive Advantage of Diversity & Inclusion
    #72 ID:2086

    New Micro-Learning! Diversity within your organization and teams is a given. It simply exists. But… creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial!

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect, Leadership Diversity, Inclusion, Respect, Leading, Hiring & Recruiting, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ The Hidden Bias Trap
    #73 ID:2115

    New Micro-Learning! As our world becomes increasingly diverse, it is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Diversity, Respect, Unconscious / Hidden Bias, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ The Impact of Negative Attitudes
    #74 ID:2027

    New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Communication, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Unacceptable Behavior in the Workplace
    #75 ID:2128

    New Micro-Learning! As managers, supervisors and team leaders, there are times when we have to make some pretty tough calls. It just goes with the territory. And when we're faced with those kinds of situations, we have to make sure we don't let short-term gains, like closing a big sale, completing a big project or hitting a production quota, take priority over the long-term integrity of the organization.

    eLearning - TrainingBriefs™ Ethics & Compliance, Leadership Leadership, Ethics, Professionalism, Learning Reinforcement Intermediate 6 Minutes

  • TrainingBriefs™ Understanding Exclusive Behavior
    #76 ID:2058

    New Micro-Learning! Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong. Examples of such behavior include greeting co-workers inconsistently; leaving people out of meetings, discussions, and activities... and more!

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Communication, Diversity, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Understanding Millennials
    #77 ID:2085

    New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Generational Challenges, Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Understanding Office Politics
    #78 ID:2080

    New Micro-Learning! Office politics are real! If you work in a professional environment and think you can avoid politics, you’re not being honest with yourself or others. You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.

    eLearning - TrainingBriefs™ Personal Performance Professionalism, Onboarding, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Understanding Team Dynamics
    #79 ID:2056

    New Micro-Learning! You may be familiar with the saying, “the whole is greater than the sum of its parts.” As it pertains to teams, this means a well-organized group of people can achieve more by working cooperatively than individually.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Diversity, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Understanding Unconscious Bias (Managers)
    #80 ID:2051

    New Micro-Learning! We don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Unconscious / Hidden Bias, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ When Peers Collide
    #81 ID:2105

    New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

    eLearning - TrainingBriefs™ Personal Performance Interpersonal Skills, Communication, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Who Am I?
    #82 ID:2049

    New Micro-Learning! Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

    eLearning - TrainingBriefs™ Ethics & Compliance, Personal Performance Professionalism, Compliance, Ethics, Interpersonal Skills, Learning Reinforcement, Emotional Intelligence Foundational 5 Minutes

  • A Leader Is...™
    #83 ID:1803

    Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

    Discussion Generators Leadership Leadership, Motivation, Learning Reinforcement

  • An Ally Is...™
    #84 ID:1651

    An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

    Discussion Generators Diversity, Inclusion & Respect Gender Identity, Communication, Professionalism, Respect, Learning Reinforcement

  • Civility Is…™
    #85 ID:1827

    Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

    Discussion Generators Diversity, Inclusion & Respect, Leadership, Personal Performance Workplace Civility, Communication, Inclusion, Respect, Learning Reinforcement

  • Coaching Is...™
    #86 ID:1544

    Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

    Discussion Generators Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Learning Reinforcement

  • Cultural Competency Is...™
    #87 ID:1497

    Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.

    Discussion Generators Diversity, Inclusion & Respect Cultural Competency, Diversity, Inclusion, Respect, Learning Reinforcement

  • Cultural Competency Is…™ (Healthcare)
    #88 ID:1833

    Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

    Discussion Generators Diversity, Inclusion & Respect Cultural Competency, Diversity, Inclusion, Respect, Learning Reinforcement

  • Harassment & Discrimination: The Bottom Line
    #89 ID:1627

    Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

    Discussion Generators Ethics & Compliance Discrimination, Compliance, Harassment, Professionalism, Learning Reinforcement

  • Interviewing Is...™
    #90 ID:1498

    The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

    Discussion Generators Leadership Interviewing, Management, Hiring & Recruiting, Learning Reinforcement

  • Stephen Covey on Leadership
    #91 ID:456

    Need a leadership pick-me-up? A powerful series of thoughts and quotes about the principles of leadership.

    Discussion Generators Leadership Leadership, Motivation, Learning Reinforcement

  • Case Study & Branching Exercise: Highly Critical (Manager)
    #92 ID:2144

    You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

    Case Studies Leadership Leadership, Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence

  • Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent
    #93 ID:2064

    Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential bias and get the right talent in the door? And how do we keep them? This fast and fun new series answers common questions and provides real world tips on finding and keeping diverse talent.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Inclusion, Diversity, Respect, Retention Aid, Hiring & Recruiting, Unconscious / Hidden Bias, Learning Reinforcement

  • TrainingBriefs™ Sexual Misconduct in the Workplace
    #94 ID:2030

    New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Sexual Harassment, Harassment, Professionalism, Workplace Civility, Learning Reinforcement Foundational 5 Minutes

  • Diversity Is...™
    #95 ID:1302

    Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

    Discussion Generators Diversity, Inclusion & Respect Diversity, Compliance, Leadership, Inclusion, Energizer, Discussion Trigger, Learning Reinforcement

  • Global Diversity: Experience an Open World
    #96 ID:928

    International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.

    Discussion Generators Diversity, Inclusion & Respect Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Learning Reinforcement

  • Integrity Is...™
    #97 ID:1325

    Simply put, integrity is doing the right thing, for the right reasons, in the right way. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about business ethics within your organization.

    Discussion Generators Ethics & Compliance Ethics, Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger, Learning Reinforcement

  • Office Politics Is...™
    #98 ID:1805

    Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

    Discussion Generators Personal Performance Professionalism, Discussion Trigger, Team Builder or Retention Aid, Learning Reinforcement

  • Transition to Boss Is...™
    #99 ID:1417

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

  • Workplace Violence Is...™
    #100 ID:1615

    Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

    Discussion Generators Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning Reinforcement