Search TAG® Library (128 Assets Found)

Results for Topic: Learning Reinforcement

  • TrainingBriefs™ Sexual Harassment Is...

    New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

    #1 ID:2039 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Respect Is...™

    Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

    #2 ID:1817 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Workplace Civility, Learning Reinforcement
  • Sexual Harassment Is...™

    Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

    #3 ID:1308 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Abusive Conduct, Learning Reinforcement
  • Unconscious Bias Is...™ (Manager Version)

    Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

    #4 ID:1642 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Management, Inclusion, Learning Reinforcement
  • The Consequences of Sexual Harassment™ (Employee) - New York State Version
    New Course

    Specific for New York State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components this new course helps participants become more aware of the personal consequences surrounding sexual harassment and to help them identify what they should do if they experience or witness a sexual harassment situation.

    #5 ID:2101 Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Abusive Conduct, Learning Reinforcement Course Level: Foundational Seat Time: 50 Minutes
  • TrainingBriefs™ Civility Matters

    New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?

    #6 ID:2091 Topic: Workplace Civility Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Training Briefs™ Coaching Overview

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

    #7 ID:2089 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • Training Briefs™ Conflict… Can’t You Just Deal with It?

    New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    #8 ID:2083 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™  An Introduction to Diversity & Inclusion

    New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.

    #9 ID:2081 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Accepting and Giving Gifts

    New Micro-Learning! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

    #10 ID:2024 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Addressing Stereotypes

    New Micro-Learning! Sometimes people look at another group as being different just based upon skin color or racial traits. It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

    #11 ID:2079 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Change Resiliency

    New Micro-Learning! The basic truth is that change is constant. Sometimes it seems so much is changing, that we may get to the point of not even noticing many of the changes. Then… something happens that brings it to our attention. Other times, change seems jarring. It creates what feels like a huge obstacle falling into our life and way of doing things.

    #12 ID:2034 Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Competing Customer Service Priorities

    New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

    #13 ID:2068 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Conflict of Interest

    New Micro-Learning! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

    #14 ID:2037 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Coworkers Are Customers, Too!

    New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

    #15 ID:2025 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Dealing with Angry Customers

    New Micro-Learning! As employees who serve customers, it is certain that you will experience situations in which your customer is not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing.

    #16 ID:2029 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Ethical Dilemma - Careful What You Say

    New Micro-Learning! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.

    #17 ID:2005 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Ethical Dilemma - Insider Information

    New Micro-Learning! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

    #18 ID:2008 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Sales, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Ethical Dilemma - Spreading Rumors

    New Micro-Learning! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?

    #19 ID:2015 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Sales, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Gender Respect

    New Micro-Learning! All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Creating a respectful workplace includes respecting the opposite sex.

    #20 ID:2042 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Professionalism, Inclusion, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes