Search TAG® Library (195 Assets Found)

Results for Keywords: change Topic: Change

  • Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic)

    This course focuses on how you can provide exceptional service to your customers. Exceptional service happens when it comes from the heart of each of us. And anyone, no matter who they are or what they do in the organization, can make a difference. Based on a true story, Johnny the Bagger® is designed to show an example of great customer service through the story of Johnny, the grocery bagger.

    #101 ID:687 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Motivation: Dream it. Walk it. Believe it.™ (eLearning Classic)

    While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

    #102 ID:929 Topic: Motivation Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 30 Minutes
  • The Courage to Coach™ for Retail (eLearning Classic)

    The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

    #103 ID:1818 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Management, Professionalism, Conflict Resolution Course Level: Foundational Seat Time: 30-40 Minutes
  • The Extraordinary Leader: Going from Good to Great™ - eLearning

    In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

    #104 ID:705 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Course Level: Intermediate Seat Time: 30 - 45 minutes
  • TrainingBytes® - Increasing Emotional Intelligence (eLearning)

    Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges.

    #105 ID:799 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Collaboration Course Level: Foundational Seat Time: 25 Minutes
  • TrainingBytes® - Managing Your Own Productivity (eLearning)

    Give your emerging leaders new insight into why individual responsibility and initiative are essential to personal and team success.

    #106 ID:792 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills Course Level: Foundational Seat Time: 35 Minutes
  • Got Leadership?™ Are You a Know-It-All Boss?

    As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

    #107 ID:1484 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Management, Respect, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Dealing with Attitude Issues

    Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

    #108 ID:1421 Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Management, Professionalism, Collaboration Course Level: Foundational Seat Time: 14 Minutes
  • LearningBytes® Accentuate the Positive™

    The key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.

    #109 ID:1814 Topic: Motivation Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills, Leadership, Energizer, Team Builder Course Level: Foundational Seat Time: 10 Minutes
  • Attitude:  The Choice is Yours™: An Advantage eLearning Course

    This new eLearning course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

    #110 ID:1073 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Leadership, Professionalism, Collaboration, Onboarding Course Level: Intermediate Seat Time: 45 - 60 Minutes
  • Courage 2 Coach™: An Advantage eLearning Course

    A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.

    #111 ID:1826 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
  • The Courage to Coach™: An Advantage eLearning Course

    This interactive eLearning course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee.

    #112 ID:996 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
  • So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization
    #113 ID:722 Topic: Management Learning Path: Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Leadership, Discussion Trigger
  • Team Spark: Proverb - Don't Look at the Mistake

    Spark team communication around root cause analysis and correcting workplace mistakes.

    #114 ID:1591 Topic: Team Builder Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Discussion Trigger, Conflict Resolution, Teamwork
  • Bad Apples - Program Conclusion/Review Five Steps

    Review a five-step strategy for dealing with bad attitudes.

    #115 ID:47 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Bury My Heart at Conference Room B - Program Wrap Up/Close

    Perspective on the difference between a manager's responsibility to the organization and the leader's responsibility to himself or herself.

    #116 ID:64 Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading
  • I Can A.C.E. That Problem

    Review and reinforce the A.C.E. It!™ problem-solving model.

    #117 ID:23 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Integrity Every Day: Program Conclusion

    Summarizes how to maintain integrity each and every day.

    #118 ID:586 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare Other Topics: Change, Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Johnny the Bagger® - Final Thought

    How to provide service from the heart

    #119 ID:405 Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service
  • Motivation: Dream it. Walk it. Believe it.™ Program Conclusion

    There is nothing stopping us from beginning our journey. Remember to reassess from time to time what it is you want and where you are going. Because we change - our goals can change. It is important to ask yourself along the way...is this still what I want? And, if so, do I still want it for the same reasons?

    #120 ID:1842 Topic: Motivation Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Goals and Goal Setting Closed Captioned