You're the Third Person I've Talked To

You're the Third Person I've Talked To

Understanding an Angry Customer

Dealing with a customer who is angry because of being transferred too many times.

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Training Files (2)

You're the Third Person I've Talked To
Video with graphics and narrator
Video Vignette02:03 minEnglishDemo
Video Vignette01:32 minEnglishDemo

Additional Information

Trainer Comments: Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.

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