You're the Third Person I've Talked To 02:03 min
Video with graphics and narrator Video Vignette English
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![]() | You're the Third Person I've Talked ToDealing with a customer who is angry because of being transferred too many times. |
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Type: | Video VignettesID:114 |
Main Topic: | Customer Service |
Other Topics: | Communication, Interpersonal Skills, Sales & Service, Professionalism |
Competencies: | Building Customer Loyalty |
Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General |
Available in Other Assets: | Glad I Could Help: Real Customer Service Situations for Discussion (Off-The-Shelf Video Program (ILT)) ID:119 |