Your Path to Success™ Serving Others

Your Path to Success™ Serving Others

Exceptional Customer Service

These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

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Learning Path & Details

Competencies

  • Creating Customer Loyalty

Buying Options

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Employees: 

Training Files (3)

TitleTypeTime/PagesLanguage 
Serving Others
Video with graphics and narrator
Video Vignette03:54 minEnglishDemo
Serving Others
Discussion Guide
Workshop Material 60 pagesEnglishPreview
Serving Others
As Produced Script
Workshop Material 2 pagesEnglishPreview

Additional Information

Trainer Comments: So, the next time you're feeling a little stressed; or a customer is doing their best to push all your buttons, don’t forget... it's all about how you respond. Remember… effectively serving others is vital for your path to success.


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