Why Did I Push All Those Buttons?
Customer Frustrated by Waiting
Dealing with a customer frustrated by an automated phone system.
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Learning Path & Details
- Personal Performance
- Type: Video Vignettes
- Audience: Employees / Staff
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (2)
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Additional Information
Trainer Comments: Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.
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Explore the Program: Glad I Could Help: Real Customer Service Situations for Discussion™
