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Where Are the Drop Cloths?
Handling interruptions effectively; putting your focus on the customer even when you're busy.
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| Type: | Video Vignettes |
|---|---|
| Learning Path: | Personal Performance |
| Main Topic: | Customer Service |
| Other Topics: | Communication, Interpersonal Skills, Professionalism |
| Competencies: | Building Customer Loyalty |
| Suggested Industry Usage: | Retail & Hospitality |
| Subject: | Putting Your Focus on the Customer |
| Source Program: | Glad I Could Help: Real Customer Service Situations for Discussion™ |
| Languages: | English |
| Trainer Comments: | Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings. |
| Diversity Profile: | African American Male, Hispanic Female, Caucasian Female |
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|---|---|---|---|---|---|
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