The Whale Done! Response 03:31 min

Video with graphics and narrator   Video Vignette   English

Whale Done! Response and the Four Steps Defined

Introduces the importance of 'catching' people doing things right as a way of building positive relationships and motivating employees.
Type:Video VignettesID:391 
Main Topic:Leadership
Other Topics:Communication, Interpersonal Skills, Professionalism, Sales & Service
Competencies:Developing Core Leadership Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available in Other Languages:Portuguese (Brazilian) French Chinese (Mandarin)
Available in Other Assets:Whale Done!™ in Action (Off-The-Shelf Video Program (ILT)) ID:589