Using a Corrective Discussion (Aggressive Employee)
Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.
Create Account Sign In1136 views
| Type: | Video Vignettes |
|---|---|
| Learning Paths: | Leadership, Personal Performance |
| Main Topic: | Communication |
| Other Topics: | Leadership, Assessing Performance, Problem Resolution |
| Competencies: | Manage Performance, Managing for Peak Performance |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Subject: | Using Corrective Discussion Techniques with an Aggressive Employee |
| Source Program: | Once and For All: Resolving Performance Challenges™ |
| Languages: | English |
| Trainer Comments: | With a more aggressive employee, start your corrective discussion in the same manner. Calmly and clearly communicate job expectations and clarify the performance gap. |
Buying Options
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.
Related Assets ( assets) Show More Assets ▼
| Asset | Topic | Type | |
|---|---|---|---|
 | Using a Corrective Discussion | Communication | Video Vignettes |
 | Plan Regular Discussions | Communication | Video Vignettes |
 | Article: Finding Balance | Employee Wellness | Trainer Resource |
 | Article: Overwhelmed? Compartmentalize! | Employee Wellness | Trainer Resource |
 | Get a Good Night’s Sleep! | Employee Wellness | Trainer Resource |
 | Perspective & Resiliency Checklist | Employee Resiliency | Trainer Resource |
 | Article: Productive Workload Management | Reducing Stress (Work & Life) | Trainer Resource |
 | Article: Take Time to Laugh | Reducing Stress (Work & Life) | Trainer Resource |
 | Preventing Burnout During Times of Change | Reducing Stress (Work & Life) | Trainer Resource |
 | Engagement Is...™ | Leading | Discussion Generators |