Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.
|Other Topics:||Leadership, Assessing Performance, Problem Resolution|
|Competencies:||Manage Performance, Managing for Peak Performance|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality|
|Available in Other Assets:||Once and For All: Resolving Performance Challenges (Off-The-Shelf Video Program (ILT)) ID:804|