Using a Corrective Discussion 04:16 min

Video with graphics and narrator   Video Vignette   English

Using a Corrective Discussion

Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.
Type:Video VignettesID:1868 
Main Topic:Communication
Other Topics:Leadership, Assessing Performance, Problem Resolution
Competencies:Manage Performance, Managing for Peak Performance
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available in Other Assets:Once and For All: Resolving Performance Challenges (Off-The-Shelf Video Program (ILT)) ID:804