Understanding Difficult People

Understanding Difficult People

Workplace Personalities & Attitudes

This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

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Learning Path & Details


  • Creating a Collaborative Environment
  • Exhibit Interpersonal Effectiveness

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Training Files (1)

Additional Material 4 pagesEnglishPreview

Additional Information

Trainer Comments: A quick training exercise on how to interact with differing attitudes in the workplace. This activity can be completed in 10-15 minutes.

Related Content

Explore the Program: Bad Apples: How to Deal with Difficult Attitudes™