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Understanding Difficult People
This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.
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| Type: | Activities |
|---|---|
| Learning Path: | Personal Performance |
| Main Topic: | Interpersonal Skills |
| Other Topics: | Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration |
| Competencies: | Exhibit Interpersonal Effectiveness, Creating a Collaborative Environment |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Subject: | Workplace Personalities & Attitudes |
| Source Program: | Bad Apples: How to Deal with Difficult Attitudes™ |
| Languages: | English |
| Trainer Comments: | A quick training exercise on how to interact with differing attitudes in the workplace. This activity can be completed in 10-15 minutes. |
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