TrainingBytes® RESCUE™ The Active Bystander (Customer/Cafe Version)

TrainingBytes® RESCUE™ The Active Bystander (Customer/Cafe Version)

Stopping Workplace Harassment

Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?

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Learning Path & Details

Competencies

  • Professional and Compliant Behavior

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Training Files (2)

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Additional Information

Trainer Comments: Sometimes, all it takes to stop harassing behavior is being alert and proactive. An active bystander is someone who not only witnesses a situation but takes steps to speak up or step in to keep a situation from escalating or to disrupt a problematic situation.


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