The Boss Who Knows It All… And Then Some! (Healthcare)

The Boss Who Knows It All… And Then Some! (Healthcare)

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

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Type:Video Vignettes
Learning Paths:Leadership, Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Problem Resolution, Personal Improvement, Emotional Intelligence
Competencies:Developing High-Performing Work Habits, Creating a Collaborative Environment, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Government
Subject:Using Emotional Intelligence to Change an Attitude
Source Program:ATTITUDE!™ - Resolving Difficult Situations in Healthcare
Trainer Comments:Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.

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