The Boss Who Knows It All… And Then Some!

The Boss Who Knows It All… And Then Some!

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

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Type:Video Vignettes
Learning Paths:Leadership, Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Problem Resolution, Personal Improvement, Emotional Intelligence
Competencies:Developing High-Performing Work Habits, Creating a Collaborative Environment, Developing Critical Work Skills
Suggested Industry Usage:Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Subject:Using Emotional Intelligence to Change Attitudes
Source Program:ATTITUDE!™ - Resolving Difficult Situations in the Workplace
Trainer Comments:Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.

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