That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

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Type:Video Vignettes
Learning Paths:Leadership, Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Developing High-Performing Work Habits, Creating a Collaborative Environment
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General
Subject:Resolving Conflict in the Workplace
Source Program:Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Trainer Comments:This vignettes series takes a look at workplace conflict - specifically dealing with an employee who intimidates another one to look past quality in order to meet a quota . The message in these short programs is very realistic and represents very common workplace tension.

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