Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.
|Other Topics:||Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution|
|Competencies:||Developing High-Performing Work Habits, Creating a Collaborative Environment|
|Suggested Industry Usage:||Healthcare, Office & General|
|Available in Other Assets:||Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Off-The-Shelf Video Program (ILT)) ID:1459|