Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.
This vignettes series takes a look at team conflict - specifically team trouble with a frustrated, overworked group and unrealistic expectations. The message in these short programs is very realistic and represents very common workplace tension.
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