Becoming a supervisor is your first step in the challenging and rewarding field of management. You have earned a new level of responsibility and authority because of your technical skills, attitude, and potential. Now you must master different skills to help you continue to advance and grow. This book will help you do that.
Management is still more art than science; however, the basic skills necessary to succeed have been clearly identified and can be learned. As with any new set of skills, it is best to follow the instructions closely at first. But then, as you gain more confidence, try your own methods and discover what works best for you. This will allow you to develop your ability to its highest level.
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