SMART-START™ Customer Service: Think Like a Customer

SMART-START™ Customer Service: Think Like a Customer

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

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Type:Meeting Openers
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:USB, Streaming Video & Vignettes
Subject:Customer Service
Source Program:SMART-START Customer Service: Think Like a Customer
Languages:English
Trainer Comments:Great for session starter,energizer and reinforcing key messages on customer service.

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