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SMART-START™ Customer Service: Think Like a Customer
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.
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| Type: | Meeting Openers |
|---|---|
| Learning Path: | Personal Performance |
| Main Topic: | Customer Service |
| Other Topics: | Communication, Interpersonal Skills, Professionalism |
| Competencies: | Building Customer Loyalty |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
| Available Formats: | USB, Streaming Video & Vignettes |
| Subject: | Customer Service |
| Source Program: | SMART-START Customer Service: Think Like a Customer |
| Languages: | English |
| Trainer Comments: | Great for session starter,energizer and reinforcing key messages on customer service. |
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