SMART-START™ Customer Service: Think Like a Customer
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.
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Type: | Meeting Openers |
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Learning Path: | Personal Performance |
Main Topic: | Customer Service |
Other Topics: | Communication, Interpersonal Skills, Professionalism |
Competencies: | Building Customer Loyalty |
Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
Available Formats: | USB, Streaming Video & Vignettes |
Subject: | Customer Service |
Source Program: | SMART-START Customer Service: Think Like a Customer |
Languages: | English |
Trainer Comments: | Great for session starter,energizer and reinforcing key messages on customer service. |
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