Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.
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Type: | Off-The-Shelf Video Program (ILT) |
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Learning Path: | Leadership |
Main Topic: | Sales & Service |
Other Topics: | Communication, Professionalism |
Competencies: | Developing Critical Work Skills |
Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
Available Formats: | DVD, USB, Interactive eLearning, Streaming Video & Vignettes |
Subject: | Critical Work Skills |
Source Program: | The S.A.L.E. Series: Support the S.A.L.E. for Service and Support Professionals |
Languages: | English |
Trainer Comments: | This course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "up-sell" existing customers. |
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