Redirection With an Employee

Providing Feedback

How a supervisor uses positive redirection to correct a mistake and meet customer needs.

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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Avoiding Bias in Hiring

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New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

Training Files (4)

TitleTypeTime/PagesLanguage
Redirection With an Employee
Video without narrator
Video Vignette00:48 min EnglishDemo

Additional Information

Use for additional practical application of the skill.


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