Redirect 04:42 min

Video with graphics and narrator   Video Vignette   Portuguese (Brazilian)

Redirect

Redirecting focus when mistakes are made is a key strategy to building positive relationships.
Type:Video VignettesID:383 
Main Topic:Leadership
Other Topics:Communication, Interpersonal Skills, Sales & Service, Professionalism
Competencies:Developing Core Leadership Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available in Other Languages:Spanish (NA) French English
Available in Other Assets:Whale Done!: The Power of Positive Relationships™ (Off-The-Shelf Video Program (ILT)) ID:385