Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.
|Main Topic:||Conflict Resolution|
|Other Topics:||Communication, Interpersonal Skills, Professionalism|
|Competencies:||Developing High-Performing Work Habits, Creating a Collaborative Environment|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality|
|Available in Other Assets:||Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Off-The-Shelf Video Program (ILT)) ID:1459|