Non-Verbal Indicators (Behavior-Based Interviewing)

Non-Verbal Indicators (Behavior-Based Interviewing)

Effective & Legal Interviewing/Hiring

To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.

Learning Paths & Details


  • Interviewing for Capability and Cultural Fit
  • Leading and Managing for Peak Performance

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Training Files (1)

Non-Verbal Indicators
Video with graphics and narrator
Video Vignette02:53 minEnglishDemo

Additional Information

Trainer Comments: Things like a facial expression, and hand gesture, or body shift can signal that there's more to the answer. And when this happens, ask a behavioral probe to get more information.

Related Content

Explore the Program: ACTIONS Speak!™ Behavior-Based Interviewing