Non-Verbal Indicators (Behavior-Based Interviewing)

Non-Verbal Indicators (Behavior-Based Interviewing)

To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.

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Type:Video Vignettes
Learning Paths:Leadership, Personal Performance
Main Topic:Hiring & Recruiting
Other Topics:Interpersonal Skills, Management, Leading, Interviewing
Competencies:Leading and Managing for Peak Performance, Interviewing for Capability and Cultural Fit
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Streaming Video & Vignettes
Subject:Effective & Legal Interviewing/Hiring
Source Program:ACTIONS Speak!™ Behavior-Based Interviewing
Trainer Comments:Things like a facial expression, and hand gesture, or body shift can signal that there's more to the answer. And when this happens, ask a behavioral probe to get more information.

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