Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!
|Main Topic:||Interpersonal Skills|
|Other Topics:||Communication, Discussion Trigger, Mental Wellness & Health|
|Competencies:||Creating a Collaborative Environment, Developing Critical Work Skills|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government|
|Available in Other Languages:||Spanish (NA) Portuguese (Brazilian) Italian German French|