Managing Silence (Behavior-Based Interviewing)

Managing Silence (Behavior-Based Interviewing)

Effective & Legal Interviewing/Hiring

Being uncomfortable with silence during an interview may be the most common problem interviewers face, and most will just change the subject and move on. But look at it this way. When candidates are silent, it usually means they're thinking. That silence is your friend, your tool. If you change the subject and move on, you may be shutting down a revealing answer. So respect silence.

Learning Paths & Details


  • Interviewing for Capability and Cultural Fit
  • Leading and Managing for Peak Performance

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Training Files (1)

Managing Silence
Video with graphics and narrator
Video Vignette02:00 minEnglishDemo

Additional Information

Trainer Comments: Silence is a key skill needed for interviewing. Allowing for silence might be uncomfortable, but it allows the candidate to collect their thoughts and help the interviewing process.

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Explore the Program: ACTIONS Speak!™ Behavior-Based Interviewing