Managing Silence (Behavior-Based Interviewing)

Managing Silence (Behavior-Based Interviewing)

Being uncomfortable with silence during an interview may be the most common problem interviewers face, and most will just change the subject and move on. But look at it this way. When candidates are silent, it usually means they're thinking. That silence is your friend, your tool. If you change the subject and move on, you may be shutting down a revealing answer. So respect silence.

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Type:Video Vignettes
Learning Paths:Leadership, Personal Performance
Main Topic:Hiring & Recruiting
Other Topics:Interpersonal Skills, Management, Leading, Interviewing
Competencies:Leading and Managing for Peak Performance, Interviewing for Capability and Cultural Fit
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Streaming Video & Vignettes
Subject:Effective & Legal Interviewing/Hiring
Source Program:ACTIONS Speak!™ Behavior-Based Interviewing
Trainer Comments:Silence is a key skill needed for interviewing. Allowing for silence might be uncomfortable, but it allows the candidate to collect their thoughts and help the interviewing process.

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