You’ve got an employee with an attitude problem. In most cases you can’t change a person’s attitude but you can encourage a change in behavior. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
|Other Topics:||Leading Others, Problem Resolution, Professionalism|
|Competencies:||Developing Core Leadership Skills, Leading and Managing for Peak Performance|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government|