Managing Essentials™ Poor Attitude 04:01 min

Video with graphics and narrator   Video Vignette   English
Managing Essentials™ Poor Attitude

Managing Essentials™ Poor Attitude

You’ve got an employee with an attitude problem. In most cases you can’t change a person’s attitude but you can encourage a change in behavior. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Type:Video VignettesID:2546 
Main Topic:Management
Other Topics:Leading, Problem Resolution, Professionalism
Competencies:Developing Core Leadership Skills, Leading and Managing for Peak Performance
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government