Selecting the right vendor is strategic and often a long process. This vignette tackles the issue of using a certain vendor based on a personal relationship with the vendor. We see how this can negatively impact the organization.
Selecting vendors based on personal relationships is likely against corporate policy - not to mention possibly being a SOX/compliance issue. Companies have internal controls in place to avoid such issues. This vignette also touches on retaliation for escalating such policy infringements.
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