Johnny the Bagger 07:19 min

Video with graphics and narrator   Full Video   English

Johnny the Bagger® - Short Version

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Type:Off-The-Shelf Video Program (ILT)ID:923 
Main Topic:Customer Service
Other Topics:Change, Communication, Motivation, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Office & General, Retail & Hospitality, Government