Johnny the Bagger® - Short Version
Customer Loyalty
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Learning Path & Details
- Personal Performance
- Type: Off-The-Shelf Video Program (ILT)
- Audience: General
- Available On: USB, Streaming Video & Vignettes
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (3)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| Full Video | 07:19 min | English | Demo | |
| Workshop Material | 4 pages | English | Preview | |
| Additional Material | 3 pages | English | Preview |
Additional Information
Trainer Comments: Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Related Content
Explore the Program: Johnny the Bagger®: A True Story of Customer Service™
