Johnny the Bagger® - Short Version
Customer Loyalty
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
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Learning Path & Details
- Personal Performance
- Type: Off-The-Shelf Video Program (ILT)
- Audience: General
- Available On: DVD, USB, Interactive eLearning, Streaming Video & Vignettes
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (3)
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Additional Information
Trainer Comments: Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Related Content
Explore the Program: Johnny the Bagger®: A True Story of Customer Service™
