Johnny the Bagger 16:53 min

Video with graphics and narrator   Full Video   Chinese (Mandarin)

Johnny the Bagger® A True Story of Customer Service™

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Type:Off-The-Shelf Video Program (ILT)ID:140 
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Motivation
Competencies:Building Customer Loyalty
Suggested Industry Usage:Healthcare, Office & General, Retail & Hospitality, Government
Available in Other Languages:English Spanish (NA) Portuguese (Brazilian)