Johnny the Bagger® A True Story of Customer Service™
Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
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Type: | Off-The-Shelf Video Program (ILT) |
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Learning Path: | Personal Performance |
Main Topic: | Customer Service |
Other Topics: | Communication, Motivation, Interpersonal Skills |
Competencies: | Building Customer Loyalty |
Suggested Industry Usage: | Healthcare, Office & General, Retail & Hospitality, Government |
Available Formats: | DVD, USB, Interactive eLearning, Streaming Video & Vignettes |
Subject: | Simple Customer Loyalty |
Source Program: | Johnny the Bagger®: A True Story of Customer Service™ |
Languages: | English Spanish (NA) Chinese (Mandarin) Portuguese (Brazilian) |
Trainer Comments: | Use Johnny the Bagger to empower and excite all employees about bringing their best service to the front-line of business. |
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