Johnny the Bagger® A True Story of Customer Service™

Simple Customer Loyalty

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

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Learning Path & Details

Personal Performance
Type: Off-The-Shelf Video Program (ILT)
Audience: Employees / Staff
Available On: DVD, USB, Interactive eLearning, Streaming Video & Vignettes

Topics

Suggested Industry Usage

Competencies

Building Customer Loyalty

Buying Options

À La Carte	Can’t wait? Buy now! We will contact you for license agreement details and any applicable set-up fees (for course publishing specifics) PRICE: $10.00 per employee (Minimum 100 employees).	Employees:
USB Drive	Product includes physical USB Drive Print Materials will be delivered electronically via email/Internet PRICE: $795.00	USB drives:
DVD Drive	Product includes physical DVD Drive Print Materials will be delivered electronically via email/Internet PRICE: $795.00	DVD drives:

Training Files (13)

EnglishSpanish (NA)Portuguese (Brazilian)Chinese (Mandarin)

Title	Type	Time/Pages	Language
Johnny the Bagger Video with graphics and narrator	Full Video	17:26 min	English	Demo
Johnny the Bagger - Facilitator Guide Facilitator Guide	Workshop Material	41 pages	English	Preview
Johnny the Bagger - Facilitator Resources Facilitator Resources	Workshop Material	40 pages	English	Preview
Johnny the Bagger - Script As Produced Script	Workshop Material	19 pages	English	Preview
Johnny the Bagger - Workshop PPT Workshop PowerPoint	Workshop Material	–	English	Preview
Johnny - Applied Learning Workbook Participant Materials	Additional Material	59 pages	English	Preview