Johnny the Bagger® A True Story of Customer Service™

Johnny the Bagger® A True Story of Customer Service™

Simple Customer Loyalty

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Learning Path & Details


  • Building Customer Loyalty

Buying Options

À La CarteCan’t wait? Buy now!
We will contact you for license agreement details and any applicable set-up fees (for course publishing specifics)
PRICE: $10.00 per employee (Minimum 100 employees).
USB DriveProduct includes physical USB Drive
Print Materials will be delivered electronically via email/Internet
PRICE: $995.00
USB drives: 

Training Files (13)

Johnny the Bagger
Video with graphics and narrator
Full Video17:26 minEnglishDemo
Workshop Material 41 pagesEnglishPreview
Workshop Material 40 pagesEnglishPreview
Johnny the Bagger - Script
As Produced Script
Workshop Material 19 pagesEnglishPreview
Workshop MaterialEnglishPreview
Additional Material 59 pagesEnglishPreview

Additional Information

Trainer Comments: Use Johnny the Bagger to empower and excite all employees about bringing their best service to the front-line of business.

Related Content

Explore the Program: Johnny the Bagger®: A True Story of Customer Service™