It Was in the Paper
Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.
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| Type: | Video Vignettes |
|---|---|
| Learning Path: | Diversity, Equity, Inclusion & Respect |
| Main Topic: | Diversity Dynamics |
| Other Topics: | Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect |
| Competencies: | Diversity, Inclusion and Equity |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
| Available Formats: | Streaming Video & Vignettes |
| Subject: | Appropriate Expression of Opinion |
| Source Program: | We Need to M.E.E.T.: Managing for Respect in the Workplace™ |
| Languages: | English Spanish (NA) Portuguese (Brazilian) |
| Trainer Comments: | Tension, anger and frustration can get in the way of productivity and customer service. The key is to handle these types of situations so that your team/staff can continue with respectful, productive, working relationships. |
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