Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.
|Other Topics:||Change, Communication, Interpersonal Skills, Emotional Intelligence|
|Competencies:||Developing Critical Work Skills|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government|
|Available in Other Assets:||Increasing Emotional Intelligence (Off-The-Shelf Video Program (ILT)) ID:366|
The Big Picture (Video Vignettes) ID:364