Opening Montage/Service Attitude Introduced 01:54 min

Video with graphics and narrator   Video Introduction   English

Glad I Could Help - Opening Montage/Service Attitude Introduced

Introduce how a service representative's response is the key factor in creative a positive customer experience.
Type:Video IntroductionID:108 
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Office & General, Retail & Hospitality
Available in Other Assets:Glad I Could Help: Real Customer Service Situations for Discussion (Off-The-Shelf Video Program (ILT)) ID:119