Glad I Could Help - Opening Montage/Service Attitude Introduced

Glad I Could Help - Opening Montage/Service Attitude Introduced

Introduce how a service representative's response is the key factor in creative a positive customer experience.

Create Account Sign In4220 views

Type:Video Introduction
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Office & General, Retail & Hospitality
Subject:Customer Service
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Trainer Comments:Great intro to any customer service training. Can use to generate discussion on why customers' expectations for service have become so low,and then focus on how your organization can set a new standard of service.
Diversity Profile:2 Caucasian males, Asian female, 2 African American males, 2 Caucasian females, 2 Hispanic females, African American female

Buying Options

À La CarteCan’t wait? Buy now!
We will contact you for license agreement details and any applicable set-up fees (for course publishing specifics)
PRICE: $3.00 per employee (Minimum 100 employees).


Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.

Related Assets (5 assets) Show More Assets ▼

Share on Social Networks: