As leaders in our organization, we all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. We need to make sure we are offering them the best experience. Without our customers, we wouldn’t have a business.
|Main Topic:||Effective Leadership|
|Other Topics:||Customer Service, Leading Others|
|Competencies:||Developing High-Performing Work Habits, Leading and Managing for Peak Performance, Manage Customer Experience|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government|
|Available in Other Languages:||Spanish (NA) Portuguese (Brazilian) Italian German French Chinese (Simplified)|
|Available in Other Assets:||Everyday Leadership™ (The Complete Series) (Off-The-Shelf Video Program (ILT)) ID:2728|