Documenting the Discussion/Actions
When dealing with a performance challenge from this point forward creating written notes regarding your conversations becomes critical.
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Type: | Video Vignettes |
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Learning Paths: | Leadership, Personal Performance |
Main Topic: | Communication |
Other Topics: | Leadership, Assessing Performance, Problem Resolution |
Competencies: | Manage Performance, Managing for Peak Performance |
Suggested Industry Usage: | Healthcare, Office & General |
Subject: | Documenting the Discussion & Action Items |
Source Program: | Once and For All: Resolving Performance Challenges™ |
Languages: | English |
Trainer Comments: | Create the document and sign two copies, one for your files and one for the employee. Ask the employee to sign. it’s an important way to show that he or she clearly understands expectations and consequences. If the employee refuses, make note of the refusal. |
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