Conflict 101™ - The Freeze Response

Conflict 101™ - The Freeze Response

Addressing Workplace Conflict

It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

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Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Developing Critical Work Skills

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Training Files (1)

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Additional Information

Trainer Comments: Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model.


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