Conflict 101™ The Freeze Response 01:36 min

Video with graphics and narrator   Video Vignette   English

Conflict 101™ - The Freeze Response

It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Type:Video VignettesID:1964 
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Creating a Collaborative Environment, Developing Core Leadership Skills, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available in Other Assets:Conflict 101™ (Off-The-Shelf Video Program (ILT)) ID:1830