Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
|Main Topic:||Conflict Resolution|
|Other Topics:||Change, Communication, Interpersonal Skills|
|Competencies:||Developing High-Performing Work Habits, Creating a Collaborative Environment|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General|
|Available in Other Assets:||Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Off-The-Shelf Video Program (ILT)) ID:1459|