Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

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Type:Video Vignettes
Learning Path:Personal Performance
Main Topic:Conflict Resolution
Other Topics:Change, Communication, Interpersonal Skills
Competencies:Developing High-Performing Work Habits, Creating a Collaborative Environment
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General
Subject:Resolving Conflict in the Workplace
Source Program:Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Trainer Comments:This vignettes series takes a look at workplace conflict - specifically dealing with one employee making fun of and teasing another. The message in these short programs is very realistic and represents very common workplace tension.

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