Bad Apples™: How to Deal with Difficult Attitudes
Collaboration
Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
This training program has been discontinued. We suggest you take a look at the following program:
ATTITUDE!™ Resolving Difficult Situations in the Workplace
Tackling Difficult Workplace Conversations with Emotional Intelligence
Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
Type: Off-The-Shelf Video Program (ILT)