When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
|Type:||Off-The-Shelf Video Program (ILT)ID:2094|
|Other Topics:||Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence|
|Competencies:||Developing High-Performing Work Habits, Leading and Managing for Peak Performance, Creating a Collaborative Environment|
|Suggested Industry Usage:||Healthcare, Government|