ATTITUDE!™ Resolving Difficult Situations in the Workplace

Tackling Difficult Workplace Conversations with Emotional Intelligence

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits
  • Leading and Managing for Peak Performance

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

DVD $350.00

While supplies last. Quantities are limited. Subject to availability. No returns. Print materials will be delivered via email.
DVDs: 

USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Any discussion/workshop materials will be delivered via email.
USB Keys: 

Also Available as: eLearning - Signature

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

Training Files (17)

TitleTypeTime/PagesLanguage
Full Video18:31 min EnglishDemo
Program Introduction / Five Steps
Video with graphics and narrator
Video Introduction02:24 min EnglishDemo
A Real Team Player. Not!
Video with graphics and narrator
Video Vignette04:10 min EnglishDemo
A Real Team Player. Not!
Video without graphics or narrator
Video Vignette02:50 min EnglishDemo
Change Is Not in My Vocabulary
Video with graphics and narrator
Video Vignette03:19 min EnglishDemo
Change Is Not in My Vocabulary
Video without graphics or narrator
Video Vignette02:15 min EnglishDemo
The Boss Who Knows It All… And Then Some!
Video with graphics and narrator
Video Vignette03:14 min EnglishDemo
The Boss Who Knows It All… And Then Some!
Video without graphics or narrator
Video Vignette02:34 min EnglishDemo
The “Whatever” Co-Worker…
Video with graphics and narrator
Video Vignette03:42 min EnglishDemo
The “Whatever” Co-Worker…
Video without graphics or narrator
Video Vignette02:51 min EnglishDemo
Program Summary / Five Steps Review
Video with graphics and narrator
Video Summary01:13 min EnglishDemo
As Produced Script
As Produced Script
Workshop Material23 pages EnglishDemo
ATTITUDE Facilitator Guide
Facilitator Guide
Workshop Material100 pages EnglishDemo
ATTITUDE Participant Materials
Participant Materials
Workshop Material34 pages EnglishDemo
ATTITUDE Presentation
Workshop PowerPoint
Workshop Material41 pages EnglishDemo
ATTITUDE Self-Study Guide
Self-Study Guide
Workshop Material30 pages EnglishDemo
Workshop Material1 page EnglishDemo

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes and difficult situations.


More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace


Related Programs & Training Ideas