Are You Going to Get That? 01:47 min

Video with graphics and narrator   Video Vignette   English

Are You Going to Get That?

How to best handle phone calls while also helping another customer in person.
Type:Video VignettesID:110 
Main Topic:Sales & Service
Other Topics:Communication, Customer Service, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Retail & Hospitality
Available in Other Assets:Glad I Could Help: Real Customer Service Situations for Discussion (Off-The-Shelf Video Program (ILT)) ID:119